Verrazano Bridge Gets Low Marks On 2012 MTA Customer Survey, Hike May Still Happen

Source: Michael LoCascio via Wikimedia Commons

The MTA 2012 Customer Satisfaction Survey was recently released it shows that two-thirds of Verrazano Bridge commuters are unsatisfied with the value for their dollar.

Last year, only 37 percent of commuters responded that the bridge was a good bang for the buck, whereas this year, 35 percent said the value was fair, according to SI Live.

The number has steadily declined and most believe it will drop even more if the $15 toll rate goes into effect.

As for overall satisfaction, the Verrazano-Narrows ranks as nearly the worst. It is in ninth place out of 10 other options. It’s only ahead of the Bronx-Whitestone Bridge.


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