The MTA is warning E-ZPass users of a new e-mail phishing scam that has surfaced, in which digital con artists attempt to get at your private data by warning of phony unpaid tolls.
Phishing scams attempt to dupe users to send the scammer sensitive information, including usernames, passwords or banking information by masquerading as a trustworthy entity.
Scam artists are sending out official looking e-mails carrying the E-ZPass logo, often from an e-mail account that appears to be connected to the service. A screenshot of the e-mail is shown above, stating that the user has not paid for driving on a toll road and that previous invoices have not been responded to. It provides a link to download the invoice.
In reality, the E-ZPass Service Center does not send out e-mail invoices for payments. All bills are sent through the United States Postal Service. The e-mails are not authorized by E-ZPass, MTA Bridges and Tunnels or any other toll agency associated with the service.
The agency is advising customers not to open or respond such e-mail, and instead send them straight to the trash bin. If you think you may have a legitimate e-mail from E-ZPass and want confirmation before opening it, you can call the E-ZPass New York Customer Service Center at (800) 333-8655.