We may not have cleaning crews to get rid of the garbage. We may not have agents in the booth to answer questions or keep us safe. Heck, we may not even have trains from time to time. But at least we’ll have a handful of intercoms to voice our garbled and static-infused complaints to some unsympathetic nobody on the other end. Thanks, MTA!
Straphangers should find it easier to reach transit workers in case of emergency as the agency plans to put intercoms on station platforms.
Intercoms linking platforms and token booths are now few and far between – but NYC Transit is including them in all future station rehabilitation projects, a spokesman said.
Among the first to see the communications upgrade will be riders at five Brighton line stations in Brooklyn.
Workers will install 61 of the devices, one every 200 feet, the spokesman said.
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