Eleven Congress Members From NY Send Letter To US Postmaster General


BROOKLYN – Sounds like Congresswoman Yvette Clarke was not all that happy with her meeting with the Postmaster in Brooklyn, as her office just shared this letter, that Clarke and other members of NY Congressional Delegation are sending to the Postmaster General, asking for a “detailed course of action to mitigate the multitude of ongoing postal issues facing several communities across the city”. 

The letter was also signed by House Democratic Caucus Chairman Joe Crowley, Congressman Eliot L. Engel, Congressman Adriano Espaillat, Congressman Hakeem S. Jeffries, Congresswoman Carolyn B. Maloney, Congressman Gregory W. Meeks, Congresswoman Grace Meng, Congressman Jerrold Nadler, Congressman José E. Serrano, and Congresswoman Nydia M. Velázquez.

Given how widespread the issues are, let’s hope there is strength in numbers and that some good comes of it for all of us. Here are the statements Congress Members sent along:

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Congresswoman Yvette D. Clarke (NY-09): “After meeting with Brooklyn’s Postmaster this week, I remain deeply concerned about delivery, efficiency, and service, at postal offices across my district. Especially, the suspension of mail service for nearly a week last month, which affected many seniors and people with disabilities. After conferring with colleagues among the New York City delegation, it is clear that this issue far exceeds the boundaries of New York’s Ninth Congressional District and plagues entire region. Our constituents expect their government to meet their needs and it is our duty as their representatives to hold any and all splintered government agencies accountable. We look forward to hearing from the Postmaster General.”

Chairman Joe Crowley (NY-14): “My District offices in the Bronx and Queens have been inundated with calls from constituent outraged by unreliable mail delivery services. This is not a simple inconvenience, it’s a major burden that keeps our boroughs from functioning properly. All of us rely on the postal service to manage our daily obligations, and I expect the USPS will take immediate action to improve these vital services.”

Congressman Eliot Engel (NY-16): “This is an issue that has proven to be systemic throughout the entire New York City and Westchester region. My office has been working non-stop to address different postal issues—ranging from inadequate or non-existent delivery service to missing mail—for months now. But the process has been like plugging holes in a dam; when we get one problem area fixed, another one opens up somewhere else. The response has been lackluster from the Post Office both locally and in Washington and it’s just unacceptable. Today the entire New York delegation is standing together to say in a clear voice that the Post Office must listen to the concerns of our constituents and come up with real, tangible plans to fix the entire broken system immediately.”

Congressman Adriano Espaillat (NY-13): “I have long been concerned about the United States Postal Service’s (USPS) ability to provide prompt, reliable, and efficient services to our communities. I often hear from my constituents their concerns and frustrations with longer wait times, reduced staff and language barriers when visiting local post offices. This is the 21st century and no one should ever have to wait in line two hours to send a package, change their mailing address, get a passport, or get tax forms and other essential government services. Innovation leads to success and reliable service is essential to ensuring residents can fully utilize the important benefits provided by the USPS.”

Congresswoman Carolyn Maloney (NY-12): “Recent reports of significant problems with USPS delivery and dependability in NYC must be addressed and that starts with implementing the recommendations from the Inspector General. I look forward to hearing how USPS is progressing on addressing these issues and will continue to monitor the situation with my colleagues to make sure that this important public service is fulfilling its obligations. The USPS has been one of Americas most trusted and dependable institutions and I am hopeful that by implementing the OIG’s recommendations they can restore this reputation in NYC.”

Congresswoman Grace Meng (NY-06): “Complaints about the Postal Service in my district have reached an all-time high. Problems are a regular occurrence and continue to grow. Throughout my district, constituents have complained about missing mail, untimely delivery, receiving wrong mail, packages not being picked up or delivered, and poor customer service at several post office branches. These constant problems are unacceptable. Queens residents are entitled to reliable and timely mail service. During this week’s meeting with the Postal Service, we made our complaints loud and clear, and Postal officials clearly heard about the problems impacting our constituents. It is imperative that the agency now follow through on its commitment to resolve these issues, and we will keep the pressure on until they do.”

Congresswoman Nydia Velázquez (NY-07): “When postal deliveries are delayed and unreliable, New York’s residents, small businesses and local economies all suffer.  I am proud to join my fellow New York colleagues in pressing the United States Postal Service on what they are doing to restore a timely delivery service and fully remedy this ongoing issue.”

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  1. Well just how many people do they really think they can efficiently serve?! LOL… That’s what happens when we don’t have borders! And limits on population per area! Typical United States taking in much more than they can handle… This is why there so many homeless people and children in the United States…Sad

  2. The solution is easy, stop hiring immigrant workers who are not proficients in English, nor do they have the mental aptitude to cater to people’s needs at a Federal facility.

    In the last 20 years, I have seen a substantial increase of non-English proficient workers who look like they’re doing the public a favor when they are behind the glass at any post office. In South Brooklyn, the workers are predominantly Asian, and although there are a few charismatic and motivated workers, most of them tend to lack the skills to do their job as quickly and efficiently as possible.

    In addition, I know several Asians who are actively trying to become workers for the USPS, and many of them lack the skills – it’s just that not only do Asians have hard connections with the USPS (most federal or state jobs are usually via connections after years of waiting on a list) , the test is easy enough to have an unskilled worker pass with flying colors. Stop this nonsensical hiring practices, and you will get young hungry workers willing to work quickly to get the jobs done.

  3. The problem the US Postal Service is having is under staffing , they are not hiring career people, they are hiring CCA, MHA AND PSE positions to take the place of career people that retire. The turn over is horrific because those wantabe’s are treated terribly, so they quit. They have cut the ranks to the point that if one person calls in sick the whole operation is screwed. Then they call mandatory overtime for people not on the list and maxing out over and beyond the 60 hour work week limit. People are tired of supervisors that know absolutely nothing about the mail flow or how to treat a human being. When they decide to actually hire some people that can read and understand SOP(standard operating procedures) we will all be the better for it.

  4. The post office in Brooklyn (Coney Island ) to be exact lacks professional staff .
    The people who work at the post office are rude , very arrogant and not customer friendly.
    My mother has sent out letters signature confirmation and they are not delivered on time and when she went to find out where they were the employees at the post office were very nasty.
    If you are a public servant and can’t do your job with a smile on your face than you should not hold that position.

  5. The post office in Atlantic Avenue in Bedford Sty has very rude workers as well and many of them are foreigners. Unfortunately the gentrification of the neighborhood will bring about a change in that regard. It still amazes me that we will behave better with those who AssUMe are better than those whose shoulders you stood on to get where you are. They don’t understand or they don’t watch the news. The current President, President Trump as made disparaging remarks about the U.S.P.S. being antiquated and it should be done away with. In the wake of that, when we as seniors go into the post office we should be treated with courtesy and professionalism regardless, because the workers need the customers, the customers no longer need the workers because there are other alternatives. Remember the millennials are paying their bills over their phones as well as shopping with amazon for free delivery service, some don’t know what a stamp is. Therefore, its the generations before them that still uses the post office and buys stamps.

  6. it’s unfair to single out Asian employees of the USPS as the source of post office problems. The examination to become a USPS letter carrier, for instance, is rigorous, and many native speakers of American English fail the exam because they don’t study. Do some employees have foreign accents? So what? –many people in this city do–my own immigrant parents, for instance. Please try to identify problem employees individually, not with ethnic stereotypes. There’s no harm in asking for a name, and asking to speak to a supervisor. Try to prove your assertion; complain in writing; record conversations. Yes, it all takes time, but the effort alone will lead to a change in the workplace culture. And after I’ve said all that–yes, postal service in my area is bad. I get medication through the mail, as required by my insurance. Some pills that were mailed in mid-November got here today, and only after the intervention of the pharmacy — which maintains staff who track down packages “lost” in the mail. And I often get 1st class mail misdelivered here when the correct street is one or 2 blocks away–sometimes just next door. I do intend to follow up on this. But I’m not going to blame immigrants, or Asians, or left-handed red-headed people. Nothing is solved by that sort of thing, and the people responsible may be born in the USA 6th or 7th generation citizens.


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