Who's Having Reception Issues Today?
Neighbors have tipped us off about spotty AT&T service around Cortelyou and Argyle as well as Ditmas and E 16th St. today, and now we know why: an AT&T tower is experiencing some… curious issues. One disappointed customer spoke to a company representative via online chat, and this is what happened:
Rep: Well, as I check the tower in your area, I see the nearest tower has an issue that just started today.The tower outage is known and it’s being worked on. It should be fixed by the end of the day.
Neighbor: How will I know it is fixed?
Rep: You’ll know it’s fixed when the phones are able to make calls.
Neighbor: How do I know I am missing calls?
Rep: You won’t fully know until the network is in working order.
Neighbor: which tower is out?
Rep : The one to the East of your address. I cannot give out specific information on tower locations, though.
So, how’s your reception, AT&T customers? And has anyone with a different carrier experienced service disruptions today?