Neighbors Warn Of Credit Cards Being Double Charged At Church Avenue F/G Subway Station

Neighbors are raising the red flag about what they said are malfunctioning MTA MetroCard machines at both the Church Avenue F/G subway station and the Church Avenue B/Q subway station.

Neighbor Cherina Mastrantones first posted about the F station’s vending machine double charging credit cards, as well as not dispensing MetroCards but still charging for them, in the Kensington Facebook group (which is open to anyone, but you have to join to see the posts).

Cherina said that late last week she went to refill her card, but the machine said it couldn’t read her zip code. After re-entering the number, Cherina went home – and realized that her card had been double charged.

We reached out to our neighbor about the incident, and she told us that she’s now disputing the charges with her credit card company.

Another neighbor said she encountered a similar problem at the Church Avenue B/Q subway station as well.

We’ve reached out to the MTA about the complaints – and to see what neighbors who have been double charged can do. We’re expecting to hear back from them soon and will update you as soon as we do!

(Updated 4:52pm) The MTA told us that “upon investigation, there was no evidence of double charging or indication of a malfunction with the” MetroCard machines at either Church Avenue station.

Has anyone else encountered this problem? Let us know! Comment below or email us at editor@kensingtonbk.com.